Medicare Locals, Innovation and Consumer-Centred Care
Making Local Innovation Happen





Tuesday 23 October 2012


9.15am Welcome and Opening Remarks

9.30am Medicare Locals, Innovation and Consumer-Centred Care: Introduction to the Conference Agenda

Introduction to processes
Introduction to key initiatives

9.45am Medicare Locals: The Potential for Innovation

Vicki Cowling OAM Carer VIC
Vicki is a researcher and innovator in mental health on behalf of families with a member with a mental illness.

Stephen Parr
Lower Murray Medicare Local VIC
Manager of Innovation and Strategy, Lower Murray Medicare Local, Mildura

Professor Debbie Kralik  Royal District Nursing Service SA

10.25am The Challenges in Innovation  

Sherron Madden Greater Metro South Brisbane Medicare Local QLD
Sherron is Project Manager - Positive Impact at Greater Metro South Brisbane Medicare Local.

Paul Ostrowski CareConnect VIC
Paul is CEO of CareConnect.



11.30am Concurrent Sessions

Session 1A:  Tools for Consumer-Centred Care

Consumer Navigation of Electronic Cardiovascular Tools (CONNECT): An integrated electronic consumer portal for cardiovascular disease management
Julie Redfern, The George Institute, NSW

Breast Cancer Shared Care Implementation using cdmNet
Sue Liersch, Southern Melbourne Integrated Cancer Service, VIC

Translating falls prevention research into widespread supported consumer based practice
Monique King, Stay Standing, QLD

Session 1B:  Innovations in Mental Health

Individualised service design in mental health: WA experiences
Anna Richards, New Futures Network WA

Experiences in seeking control of a mental health individual budget
Jennie Somerville, Mental health consumer consultant, NSW

Innovations in care for people with traumatic, alcohol and substance related brain injury
John Eyre, Arbias, VIC


Session 1C:  Workshop

National Campaign for Consumer-Centred Health Care

Organising consumers
Partnership with services
Generating innovation
Influencing policy makers


Vern Hughes, Social Enterprise Partnerships, VIC

12.45pm LUNCH 

1.30pm Plenary Session

National Campaign for Consumer-Centred Health Care

Goals, Innovations, Processes, Driving Change


2.00pm Concurrent Sessions
  Session 2A: Innovations in Systems and Models

Innovation in Consumer-Directed Care Coordination - The Optimal Health Program

Sherron Madden, Greater Metro South Brisbane Medicare Local, QLD

Consumers and Lifestyle Modification
Helen McLauchlan, Positive Change for Life Survivorship, The Alfred Hospital, VIC

Session 2B: Innovations in Developing a Continuum of Care between Home and Hospital


Sally Howe, Cabrini Health, VIC
Session 2C: Collaboration with Medicare Locals


Vern Hughes, Social Enterprise Partnerships, VIC




Plenary Session

Strategies, Organising and Collaboration for Innovation

Proposals for strategic, innovation and collaboration initiatives

3.45pm Concurrent Sessions

Session 3A: Collaboration

Consumer-Centred End-of-Life Care
Brynnie Goodwill, LifeCircle Australia, NSW

Collaboration in Improving Cancer Care
Sue Liersch, Southern Melbourne Integrated Cancer Service, VIC

Session 3B: Innovations in Indigenous health


Consumer-centred care coordination for indigenous people with chronic illness and complex conditions
Jacinta Collins, Access Services for Koories, VIC


Session 3C: Workshops on Innovation and Collaboration Proposals

Workshop on Proposals that have emerged through the conference

Suzette Gallagher, Carer and innovator, VIC

4.30pm Final Plenary Session

The Coming Twelve Months

Strategies, Development, Networking, and Influence

Closing Panel:

Anna Richards New Futures Network,WA
Eugena Hoggins
St John's Ambulance SA
Bev Michael Consumer and
Carer innovator VIC
Jayne Gallo Care Connect VIC

5.00pm CLOSE


CLICK HERE to register.